Terms and Conditions of Sale

Last updated: July 20, 2026

These Terms and Conditions of Sale apply to purchases of physical products made through this website and any related online storefront operated by SoulGate Inc. By placing an order or completing checkout, you confirm that you have read, understood, and agree to these terms.

1. Seller Information

This online store is operated by:

SoulGate Inc.
30 N Gould St #64957
Sheridan, WY 82801
United States
Email: support@64grams.com

2. Physical Products Only

This storefront is intended for the sale of physical consumer products. Products are described on their individual product pages, including product name, price, product image, short description, and available purchase information.

3. Customer Accounts

If you create or use a customer account, you are responsible for keeping your login details secure and for making sure your account, billing, shipping, and contact information is accurate.

4. Product Information and Availability

We make reasonable efforts to display product descriptions, images, prices, colors, sizes, materials, availability, and promotional information accurately. Minor differences may occur due to screen settings, photography, packaging changes, supplier updates, production batches, or natural product variations.

All products are subject to availability. If an item becomes unavailable after you place an order, we may contact you to offer a replacement, backorder option, cancellation, or refund.

5. Order Acceptance

Submitting an order does not automatically mean the order has been accepted. An order is accepted when payment is authorized and we confirm that the order can be processed. We may cancel or refuse an order if payment cannot be verified, the product is unavailable, the shipping address is incomplete or unsupported, the order appears fraudulent, or an obvious error appears in pricing or product information.

6. Prices, Currency, and Taxes

Product prices on 64grams.com are displayed in U.S. dollars (USD) unless another currency is clearly stated. Any applicable shipping charges and taxes will be shown before an order is submitted.

Prices may not include sales tax, customs duties, import taxes, brokerage fees, or other government charges unless stated at checkout. You are responsible for any applicable taxes, customs duties, import fees, or local charges required by your delivery destination.

7. Payment

The accepted payment methods are shown at checkout. Payment must be successfully authorized before an order is processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.

For security reasons, payment information may be processed by third-party payment processors. We do not store full credit card numbers on this website.

8. Checkout Agreement

Before placing an order, you may be required to manually confirm that you have read and agree to the Terms and Conditions of Sale, Privacy Policy, Return & Refund Policy, Shipping Policy, and Purchase Disclaimer.

9. Shipping and Delivery

Orders are shipped according to our Shipping Policy. Delivery estimates are not guaranteed unless a specific guaranteed delivery service is expressly offered at checkout.

If we cannot ship within the stated processing time or within a legally required shipment period where no shipment time is stated, we may notify you of the delay and provide available options, which may include waiting for shipment, choosing an alternative where available, or cancelling the order for a refund.

10. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. Some products may be non-returnable for hygiene, safety, customization, final sale, or other stated reasons. To request a return or refund, contact us at support@64grams.com with your order number and a clear explanation of the issue.

11. Customer Responsibilities

You agree to provide accurate order, billing, contact, and shipping information. You are responsible for reviewing product descriptions, compatibility, sizing, usage notes, restrictions, shipping details, and return eligibility before placing an order.

If an order is returned, delayed, lost, or undeliverable because the address provided was incomplete or incorrect, additional shipping charges or deductions may apply where permitted by law.

12. Import and Local Compliance

If you purchase products for delivery outside the United States, you are responsible for confirming that the product may lawfully be imported, purchased, possessed, and used in your destination country or region. We are not responsible for customs delays, import refusal, confiscation, penalties, duties, taxes, or additional charges imposed by customs or local authorities.

13. Website Content and Intellectual Property

All website content, including product images, text, graphics, logos, page layouts, and other materials, is owned by or licensed to SoulGate Inc. or its content providers and may not be copied, reproduced, republished, or used for commercial purposes without written permission.

14. Limitation of Liability

To the fullest extent permitted by law, SoulGate Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your purchase, product use, website access, delivery delays, or inability to use the website.

Nothing in these terms excludes liability that cannot be excluded under applicable law.

15. Force Majeure

We are not responsible for delay or failure to perform caused by events outside our reasonable control, including carrier disruptions, customs delays, natural disasters, labor disputes, public health events, supply chain interruptions, internet outages, payment processor outages, or government actions.

16. Governing Law

These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law rules, except where applicable consumer protection laws require otherwise.

17. Contact

For questions about these Terms and Conditions of Sale, contact:

SoulGate Inc.
30 N Gould St #64957
Sheridan, WY 82801
United States
Email: support@64grams.com