Last updated: July 20, 2026
This Privacy Policy explains how SoulGate Inc. collects, uses, discloses, stores, and protects information when you visit our website, create an account, place an order, contact us, or interact with our physical-goods online store.
1. Company Information
SoulGate Inc.
30 N Gould St #64957
Sheridan, WY 82801
United States
Email: support@64grams.com
2. Information We Collect
We may collect information that you provide directly, including your name, email address, billing address, shipping address, phone number if provided, account login details, order details, customer support messages, product reviews, coupon use, and other information you choose to submit.
We may also collect technical and usage information, including IP address, browser type, device information, pages viewed, referring URLs, approximate location, cookie identifiers, and interactions with our website.
Payment information is processed by third-party payment processors. We do not store full payment card numbers on this website.
3. How We Use Information
We use information to process orders, collect payment, arrange shipping, send order confirmations, provide customer support, manage accounts, prevent fraud, improve our website, comply with legal obligations, enforce our terms, and communicate with you about your orders or store updates where permitted by law.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to keep the shopping cart working, remember preferences, understand site traffic, improve performance, prevent fraud, and support advertising or measurement. You may control cookies through your browser settings, but some website features may not work correctly if cookies are disabled.
5. WooCommerce and Store Data
This website uses WooCommerce and related ecommerce tools. Store-related data may be processed to support customer accounts, cart functions, checkout, tax calculation, payment processing, shipping, refunds, coupons, order emails, and order management.
6. Sharing of Information
We may share information with service providers that help us operate the store, including payment processors, shipping carriers, fulfillment providers, website hosting providers, analytics providers, fraud-prevention services, email providers, tax and accounting providers, and customer support tools.
We may also disclose information if required by law, legal process, government request, to protect rights and safety, to prevent fraud, or in connection with a business transfer such as a merger, acquisition, financing, or sale of assets.
We do not sell customer personal information for money.
7. Data Retention
We keep personal information for as long as needed to process transactions, provide support, maintain business records, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce agreements.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or request a copy of certain personal information. You may also opt out of marketing emails by using the unsubscribe link where available.
To make a privacy request, contact support@64grams.com. We may need to verify your identity before completing a request.
9. U.S. State Privacy Notice
If applicable privacy laws grant you additional rights, we will honor those rights as required. These may include the right to know what personal information we collect, the right to request deletion or correction, and the right to opt out of certain data sharing or targeted advertising practices. To submit a request, email support@64grams.com.
10. International Visitors
If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Data protection laws in those countries may differ from the laws in your country.
11. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, payment system, or internet transmission can be guaranteed to be completely secure.
12. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
14. Contact
For privacy questions or requests, contact:
SoulGate Inc.
30 N Gould St #64957
Sheridan, WY 82801
United States
Email: support@64grams.com